Shipping policy

Shipping Policy

Effective Date: May 13, 2026

At EverPaw, we are committed to delivering your order as quickly and efficiently as possible. We specialize in providing high-quality, durable jewelry and accessories for pet owners across the United States.

1. Shipping Rates & Destinations

  • USA Standard Shipping: FREE on all orders.

  • We currently ship exclusively to the United States.

2. Processing & Delivery Times

Our goal is to get your EverPaw stainless steel necklace into your hands as soon as possible.

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification with tracking information once your order has shipped.

  • Estimated Delivery Time: Once processed, your order will typically arrive within 7-15 business days.

⚠️ Please note: Delivery times are estimates and may vary slightly due to external factors like carrier delays or customs processing.

3. Lost or Damaged Packages

If your package arrives damaged or gets lost in transit, don't worry.

Please contact us immediately at everpawstore@gmail.com with your order number and a photo of the damage (if applicable). We will ensure a replacement is sent or a solution is provided right away.

4. Questions?

If you have any questions regarding your shipment, our team is here to help:

  • Email: everpawstore@gmail.com

  • Business Address: 1201 North Orange Street, Wilmington, DE 19801, USA